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CRM Customer Relationship Management

Focusing on Customer Relations 

The organizer functionalities enable direct internal and external communication with business partners by fax, e-mail and phone. So you will be relieved of routine jobs, working processes will be accelerated and time and costs saved. Newsletter and other marketing tools will help you to improve your sales and automate your marketing activities - so your customer base can increase steadily.

The processes and information entered and edited in marketing and sales enable to develop and maintain business relations perfectly. Your sales reprentatives can always directly dispose of data referring to customer related information, invoices, purchase history or current sales numbers or enter new orders directyl in the system.

Business processes are accelerated - salesmen and customers will profit equally.

 

PrimaV® CRM - Functionalities:

  • Integrated communication module (Fax, e-mail)
  • Document /adress /process management
  • Scheduler (single /group appointments)
  • Planning of sales campaigns
  • Marketing campaigns / document management
  • numerous filter / selection possibilities
  • CTI funktionality (Computer Telephony Integration)
  • worldwide synchronisation of appointments and contacts with mobile phones