After PrimaV® has been successfully implemented, our expert support team is always available for any questions and help needed for your everyday work. Alternatively, you can use our ticket system for support requests.
You can reach our customer support team
Monday to Thursday from 8 a.m. to 5 p.m.
Friday from 8 a.m. to 3 p.m.
Phone: +49 (0)9324 / 9174-0
With the help of TeamViewer, an encrypted connection can be established between your computer and that of your support expert. Together, you can then discuss your questions with visual aids.
After contacting us by telephone, please click the TeamViewer button and then run the program.
You can then take the next steps together with your support expert.